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Nikiwe C
1 reviews | Active since Nov 2019
14 Nov 2019, 07:07
supabet where is the money i withdraw from my account!!!
I made a withdrawal yesterday and i never got the money.. very frustrating, i have been sent from pillar to post and told i will be assisted with my query but nothing is coming forth.. i did change the number on my account and was told that it has been updated and also updated for withdrawals but surprising i have not recieved any sms asking my to create a pin for my supabet ewallet account neither do i have the option on my new number.. i asked one of the consultant to to please check for to ensure my withdrawal was not sent to the old number and she just told me matter escalated to relevant department.. same back and forth story and nothing
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Supabets's replyOfficial
14 Nov 2019, 07:34Good morning Nikiwe C
We acknowledge receipt of your review and one of our agents will be in contact with you in due course.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review and one of our agents will be in contact with you in due course.
Kind regards
Supabets Gaming Group
Supabets's reply14 Nov 2019, 07:34
Official
Good morning Nikiwe C
We acknowledge receipt of your review and one of our agents will be in contact with you in due course.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review and one of our agents will be in contact with you in due course.
Kind regards
Supabets Gaming Group
NC
Nikiwe C's updateReviewer Update
14 Nov 2019, 17:53I am really disappointed as i have wasted my time and and airtime to call and i have been sent from one consultant to the other without anyone been able to tell me where my R100 i withdraw using the fnb ewallet is. ... all i get is repeated messages to check my ewallet balance which have done times without number and my balance still remains zero.. why is it so difficult to track where my R100 is.. ...its not much money but i feel i have been ******.
NC
Nikiwe C's update14 Nov 2019, 17:53
Reviewer Update
I am really disappointed as i have wasted my time and and airtime to call and i have been sent from one consultant to the other without anyone been able to tell me where my R100 i withdraw using the fnb ewallet is. ... all i get is repeated messages to check my ewallet balance which have done times without number and my balance still remains zero.. why is it so difficult to track where my R100 is.. ...its not much money but i feel i have been ******.