BS
Brandon S

1 reviews | Active since Mar 2021

20 Aug 2021, 13:48

Standard bank instant withdrawal pathetic

I'm so very much disappointed as to how long a standadard bank ewallet withdrawal can even take longer than an eft. On the 18th Aug around 19H30 hours I withdrew funds till today I havent received the money. I was only sent a voucher number around 12:43 PM today and guess what I still havent received my pin . This is unprofessional. Bank services becoming poor by day . Please fix my pin before end day. Thank you

0
Replies (9)
Supabets
Supabets's reply20 Aug 2021, 13:52
Official
Hi There 

 We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group
BS
Brandon S's update20 Aug 2021, 15:26
Reviewer Update
I still havent received my pin kindly reverse my money I use other means of withdrawal this is very unacceptable it's been over 24hrs now
Supabets
Supabets's reply20 Aug 2021, 15:32
Official
Good day

Please provide an alternative number that we can contact you back on. Your current contact is going on voicemail.

Regards
Supabets Gaming Group

BS
Brandon S's update20 Aug 2021, 16:36
Reviewer Update
I dont have another number and my phone is on could be network kindly email me if possible.
Supabets
Supabets's reply20 Aug 2021, 17:37
Official
Hi Brandon,

Please check your email as per request.

Regards,
Supabets Gaming Group 
BS
Brandon S's update20 Aug 2021, 20:15
Reviewer Update
Thank you so much for the assistance. Iam satisfied. I do apologise should I have been a bit pushy it was all through frustration. Thank you team
Supabets
Supabets's reply20 Aug 2021, 20:36
Official
Hi Brandon, 

We understand your frustration and We apologize for any inconvenience this might have caused.

We wish all the best on your next bet.  

Many thanks
Regards,
Supabets Gaming Group.
BS
Brandon S's update20 Aug 2021, 20:52
Reviewer Update
Thank you.
Supabets
Supabets's reply21 Aug 2021, 13:27
Official
 Many thanks
Regards,
Supabets Gaming Group.