MP
Mandla P

1 reviews | Active since Nov 2020

14 Sept 2024, 19:04

Slow service

supabets why are you guys taking so much time with my ewallet

0
Replies (3)
Supabets
Supabets's reply14 Sept 2024, 20:06
Official
Hi  Mandla Phiri 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
MP
Mandla P's update16 Sept 2024, 10:24
Reviewer Update
than you guys for solving the Saturday ewallet issue but it seem am still getting the same problem again and again can you kindly help and fix this problem of ewallets taking time to process
I made an ewallet withdrawal in the morning yesterday around 12noon the money reflected in less than 3 hours then i made another 5000r withdrawal from my Uk49s Lunch winnings but still today it hasn't been processed ,today i called supabets a lady by the name Bongiwe Mbatha was on the line unfortunately she was not so helpful ,telling me ewallets don't get processed on sundays but i asked why the 400r was processed and the 5000r is still pending she didn't give me an amicable reason instead she was telling me she is the only Bongiwe Mbatha at supabets and didn't give me a solution to my pending ewallet
Supabets
Supabets's reply16 Sept 2024, 11:05
Official
Hi  Mandla Phiri 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group.