KP
Katlego P
1 reviews | Active since Sept 2022
18 Sept 2022, 11:35
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I made a withdrawal on my supabets account but didn't get the money, I spoke to a consultant who then told me to wait 48 hours as they do not bank with Capitec which of course passed but still no money.... Spoke to another consultant who then said my withdrawal was missed when making payments and will be processed on that day but still nothing... Now I'm being told it was paid and I should go to my bank., iv provided my bank statement as proof that I did not receive any money now they do not get back to me... No call when I request a callback and have since been waiting for a proof of payment from them.... I'm so disappointed
Helpful (0)
Replies (3)0
Replies (3)Supabets's replyOfficial
18 Sept 2022, 13:58Hi There
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
Supabets's reply18 Sept 2022, 13:58
Official
Hi There
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
KP
Katlego P's updateReviewer Update
19 Sept 2022, 15:21I received a call shortly after the reply n the agent told me it will be paid to... And surly around 3pm I received my money.... Thank you
KP
Katlego P's update19 Sept 2022, 15:21
Reviewer Update
I received a call shortly after the reply n the agent told me it will be paid to... And surly around 3pm I received my money.... Thank you
Supabets's replyOfficial
19 Sept 2022, 15:37Hi Katlego,
Thank you for the positive feedback, we wish you a great experience with us and good luck with your future bets.
Regards,
Supabets Gaming Group.
Thank you for the positive feedback, we wish you a great experience with us and good luck with your future bets.
Regards,
Supabets Gaming Group.
Supabets's reply19 Sept 2022, 15:37
Official
Hi Katlego,
Thank you for the positive feedback, we wish you a great experience with us and good luck with your future bets.
Regards,
Supabets Gaming Group.
Thank you for the positive feedback, we wish you a great experience with us and good luck with your future bets.
Regards,
Supabets Gaming Group.
