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Nkosana N
1 reviews | Active since Jun 2019
12 Aug 2022, 21:43
R100 disappeared on my supabets account
Good evening My name is Nkosana Alfred Nkutha hereby filing a complain about poor service for Supabets sports betting my username is ALFREDNKUTHA on the 01/08/2022 I have made a withdrawal of R150 and R100 and only received R150 deposited into my personal bank account when I do follow up about other R100 withdrawal no one helping me out.i did write several emails but without no help, my R100 just disappeared and not deposited to my bank account or reversed back to my Supabets account, I am really not happy with a poor service they have got
Please advise Regards Alfred
Helpful (0)
Replies (3)0
Replies (3)
Supabets's replyOfficial
12 Aug 2022, 21:48Hi There Nkosana Alfred N
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
Supabets's reply12 Aug 2022, 21:48
Official
Hi There Nkosana Alfred N
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
NN
Nkosana N's updateReviewer Update
12 Aug 2022, 22:30Hi Supabets support
I got a reply from Shownett stating that my matter was escalated and that I cannot withdraw from deposit which I understand now that the withdrawal was cancelled but What I need to understand is that they need to explain to me that where is the amount of R100 that was disappeared because the amount was not deposited to my personal bank account or reversed back to supabets account, kindly please advise
Regards
Alfred
I got a reply from Shownett stating that my matter was escalated and that I cannot withdraw from deposit which I understand now that the withdrawal was cancelled but What I need to understand is that they need to explain to me that where is the amount of R100 that was disappeared because the amount was not deposited to my personal bank account or reversed back to supabets account, kindly please advise
Regards
Alfred
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Nkosana N's update12 Aug 2022, 22:30
Reviewer Update
Hi Supabets support
I got a reply from Shownett stating that my matter was escalated and that I cannot withdraw from deposit which I understand now that the withdrawal was cancelled but What I need to understand is that they need to explain to me that where is the amount of R100 that was disappeared because the amount was not deposited to my personal bank account or reversed back to supabets account, kindly please advise
Regards
Alfred
I got a reply from Shownett stating that my matter was escalated and that I cannot withdraw from deposit which I understand now that the withdrawal was cancelled but What I need to understand is that they need to explain to me that where is the amount of R100 that was disappeared because the amount was not deposited to my personal bank account or reversed back to supabets account, kindly please advise
Regards
Alfred
Supabets's replyOfficial
13 Aug 2022, 19:43 Hi There Nkosana Alfred N
One of our experienced agents will be in contact with you shortly.
Kind regards,
Supabets Gaming Group
One of our experienced agents will be in contact with you shortly.
Kind regards,
Supabets Gaming Group
Supabets's reply13 Aug 2022, 19:43
Official
Hi There Nkosana Alfred N
One of our experienced agents will be in contact with you shortly.
Kind regards,
Supabets Gaming Group
One of our experienced agents will be in contact with you shortly.
Kind regards,
Supabets Gaming Group