AM
Angel M

1 reviews | Active since Feb 2021

12 Feb 2021, 09:42

Potential ********

I see others have been in a similar situation like me. I deposited money into supabets last night and after 10mins of waiting it still want credited to my account. I checked for their email and checked my balance this morning at 5am still nothing. It already was deducted from my bank account, and it says posting date is 12 Feb but why is it suddenly taking long, I want my money back!! I never took more than a min to be deposited, I tried emailing but their email doesn't seem to work, I am very frustrated by all this with every error on the system

0
Replies (5)
Supabets
Supabets's reply12 Feb 2021, 11:03
Official
Good day Angel Mlaba

We acknowledge receipt of your review and thank you for bringing this to our attention.

We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologise for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group
Supabets
Supabets's reply12 Feb 2021, 13:46
Official
Good afternoon Angel

Our agents have tried numerous times to get in contact with you. Please be so kind as to provide us with an additional contact number we can use to get in contact with you.

Trust to hear from you soon.

Kind regards

Supabets Gaming Group
Supabets
Supabets's reply12 Feb 2021, 14:28
Official
Good afternoon Angel

As per our discussion earlier with you and our email sent to you today, we urgently need you to email us the Proof of Payment.  You can send it to ***.

Looking forward hearing from you.

Kind regards

Supabets Gaming Group


AM
Angel M's update17 Feb 2021, 00:36
Reviewer Update
I am still waiting for my deposit, you said 3 working days, it's already past 3 days. The email you contacted me with is also not working anymore just like your deposit email. Don't ask any more details, just refund me my money, u can't expect me to wait to withdraw it and wait days again and stop showing your deposit gateways as instant cause its no longer instant.
Supabets
Supabets's reply17 Feb 2021, 10:20
Official
Good morning Angel

Your account has been credited.

To ensure your next deposit is received and credited to your account, please use your Supabets Username as reference for your deposit. By using your username as the reference, we will be able to pick up your deposit immediately.

Take note:  When making a deposit using Capitec to FNB, the process can take up to 3 days. 

Please feel free to contact us at any time for further assistance.

Kind regards

Supabets Gaming Group