Poor support syatem

Tge worst support ever. Its been 3 days my money is not reflecting. The matter has been escalated ao many times.

Its a lousy R64 rands so maybe tgats why tgeir agents treat me so poorly. Ive been communicating with tgen on their website and they do responf but aftet they day tgey are reviewing they stop communicating with me. Even sent an email but have not revieved a responce. Can I get back my money. Username: TIDOMSIZA