**** poor service!

I made a deposit on Wednesday evening using Peach Payments and the funds went out of my bank account but did not allocate to my Supabets account. After contacting the contact centre numerous times and training the agents on what a timeout is and being asked for a POP that I did not have as it was a card authorization and not an IB payment, they finally figured out that the was an issue with the processor. They have been "working" on it for over 24 hours (sounds a bit too much like Eskom to me) and I have yet to receive the money that I deposited. I called my bank and they could not reverse the charge as it went through successfully and gave me an authorization number. Low and behold that authorization number has done nothing to assist with my issue. You would think that a large conglomerate like Supabets would have been able to reconcile the deposits made against their bank account and credit my funds so that I can play, there is no query handling process for this issue. Thought the player would come first as we are depositing and playing yet still they cannot even allocate credits to the account for the inconvenience. Another big conglomerate whos name starts with a B and ends with a Y would have bent over backwards to make the client happy despite the delay. Needless to say this will be my last transaction at Supabet. I will spend my money elsewhere.