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chenelle D
1 reviews | Active since Jul 2017
05 May 2022, 15:37
Poor service
I have been struggling with this bunch for over 4 hours to locate a stupid payment.
All docs has been provided as have been getting the run around by Mpho, Ayanda and Busi.
Can't you do your job?!
Helpful (0)
Replies (7)0
Replies (7)
Supabets's replyOfficial
05 May 2022, 15:46Hi There
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
Supabets's reply05 May 2022, 15:46
Official
Hi There
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
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chenelle D's updateReviewer Update
10 May 2022, 07:34Guess what... Still not resolved!
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chenelle D's update10 May 2022, 07:34
Reviewer Update
Guess what... Still not resolved!
Supabets's replyOfficial
10 May 2022, 07:41 Hi Chenelle Doodley
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
Supabets's reply10 May 2022, 07:41
Official
Hi Chenelle Doodley
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
Supabets's replyOfficial
10 May 2022, 08:06 Hi Chenelle Doodley
One of our consultants have tried to contact you and there was no answer. Kindly advise on when we can contact you and please provide us with your proof of payment so that we can be able to trace your payment as the transaction indicates that it was cancelled, therefore you will need to verify the payment with your bank.
Kind regards,
Supabets Gaming Group
One of our consultants have tried to contact you and there was no answer. Kindly advise on when we can contact you and please provide us with your proof of payment so that we can be able to trace your payment as the transaction indicates that it was cancelled, therefore you will need to verify the payment with your bank.
Kind regards,
Supabets Gaming Group
Supabets's reply10 May 2022, 08:06
Official
Hi Chenelle Doodley
One of our consultants have tried to contact you and there was no answer. Kindly advise on when we can contact you and please provide us with your proof of payment so that we can be able to trace your payment as the transaction indicates that it was cancelled, therefore you will need to verify the payment with your bank.
Kind regards,
Supabets Gaming Group
One of our consultants have tried to contact you and there was no answer. Kindly advise on when we can contact you and please provide us with your proof of payment so that we can be able to trace your payment as the transaction indicates that it was cancelled, therefore you will need to verify the payment with your bank.
Kind regards,
Supabets Gaming Group
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chenelle D's updateReviewer Update
10 May 2022, 08:18All he documents has been sent and all I get is automated responses.. I do not wish to speak to any consultants as I would just be told it's being sent to this department and that department. I follow up everyday.. So the call is useless. Check the trail and you'll have all your proof that you need!
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chenelle D's update10 May 2022, 08:18
Reviewer Update
All he documents has been sent and all I get is automated responses.. I do not wish to speak to any consultants as I would just be told it's being sent to this department and that department. I follow up everyday.. So the call is useless. Check the trail and you'll have all your proof that you need!
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chenelle D's updateReviewer Update
10 May 2022, 08:22Brian, Jerad, Mpho, Ayanda, Bonisiwe, Busisiwe, Shownett, Xolani.. How many consultants will assist me with this query?
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chenelle D's update10 May 2022, 08:22
Reviewer Update
Brian, Jerad, Mpho, Ayanda, Bonisiwe, Busisiwe, Shownett, Xolani.. How many consultants will assist me with this query?
Supabets's replyOfficial
10 May 2022, 08:59Hi Chenelle Doodley
Please note that you account has been credited, we do apologize for the inconvenience caused.
Kind regards,
Supabets Gaming Group
Please note that you account has been credited, we do apologize for the inconvenience caused.
Kind regards,
Supabets Gaming Group
Supabets's reply10 May 2022, 08:59
Official
Hi Chenelle Doodley
Please note that you account has been credited, we do apologize for the inconvenience caused.
Kind regards,
Supabets Gaming Group
Please note that you account has been credited, we do apologize for the inconvenience caused.
Kind regards,
Supabets Gaming Group