Poor service

Item: Supabets
Rating: 1
Author: Brooke A

Honestly your customer service is something to be looked into.

I did a instant money withdrawal on the 28th November I have not received my voucher to date I have queried this at least a 100 times and absolutely no one gets back to you.

And there after doing another withdrawal I receive a voucher with no pin yet again no assistance to this simple matter I now had to cancel two withdrawals costing me a R100 because of your laxy dazy staff on top of that another 15 working days for the money to reflect in my account. Wow you guys have a long way to catch up with other online betting sites.

I would love a manager to give me a call.

Helpful (0)

Replies (3)

Supabets's replyOfficial

08 Dec 2021, 06:50

Hi There

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group.

Supabets's reply08 Dec 2021, 06:50

Official

Brooke A's updateReviewer Update

08 Dec 2021, 15:25

I have managed to sort out the issues regarding my pin myself however no call or assistance regarding my withdrawal that took place on the 28th.

Brooke A's update08 Dec 2021, 15:25

Reviewer Update

I have managed to sort out the issues regarding my pin myself however no call or assistance regarding my withdrawal that took place on the 28th.

Supabets's replyOfficial

09 Dec 2021, 14:34

Hi There

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and please advise if you have been assisted.

Regards
Supabets Gaming Group

Supabets's reply09 Dec 2021, 14:34

Official