NM
Nathaniel M
1 reviews | Active since Apr 2026
02 Apr 2026, 09:26
Poor service
I uploaded all the required documents, my account is disabled and I can't withdraw the money. It's been almost a week trying to get help from but the was no solution.
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Replies (4)0
Replies (4)NM
Nathaniel M's updateReviewer Update
02 Apr 2026, 09:29How was my account disable when I was able to deposit and play but when I’ve won and make a withdrawal I’m told it’s inactive. I’m trying not to log out coz if my account is deactivated I will no longer be able to log in and won’t be able to track my withdrawal.
Why does it have to be a struggle with Supabets if I want to make a withdrawal.
Why does it have to be a struggle with Supabets if I want to make a withdrawal.
NM
Nathaniel M's update02 Apr 2026, 09:29
Reviewer Update
How was my account disable when I was able to deposit and play but when I’ve won and make a withdrawal I’m told it’s inactive. I’m trying not to log out coz if my account is deactivated I will no longer be able to log in and won’t be able to track my withdrawal.
Why does it have to be a struggle with Supabets if I want to make a withdrawal.
Why does it have to be a struggle with Supabets if I want to make a withdrawal.
Supabets's replyOfficial
02 Apr 2026, 10:07Hi Nathaniel gumane Maneche
We sincerely apologise for the delay and any inconvenience caused.
As per our recent telephone conversation, you are requested to kindly provide an alternative proof of residence at your earliest convenience. Please feel free to reach out to us if you require any further assistance send an email to *** or use WhatsApp ***).
Your query has been highly prioritized. Rest assured, your funds are secure.
Kind regards,
Supabets Gaming Group
We sincerely apologise for the delay and any inconvenience caused.
As per our recent telephone conversation, you are requested to kindly provide an alternative proof of residence at your earliest convenience. Please feel free to reach out to us if you require any further assistance send an email to *** or use WhatsApp ***).
Your query has been highly prioritized. Rest assured, your funds are secure.
Kind regards,
Supabets Gaming Group
Supabets's reply02 Apr 2026, 10:07
Official
Hi Nathaniel gumane Maneche
We sincerely apologise for the delay and any inconvenience caused.
As per our recent telephone conversation, you are requested to kindly provide an alternative proof of residence at your earliest convenience. Please feel free to reach out to us if you require any further assistance send an email to *** or use WhatsApp ***).
Your query has been highly prioritized. Rest assured, your funds are secure.
Kind regards,
Supabets Gaming Group
We sincerely apologise for the delay and any inconvenience caused.
As per our recent telephone conversation, you are requested to kindly provide an alternative proof of residence at your earliest convenience. Please feel free to reach out to us if you require any further assistance send an email to *** or use WhatsApp ***).
Your query has been highly prioritized. Rest assured, your funds are secure.
Kind regards,
Supabets Gaming Group
NM
Nathaniel M's updateReviewer Update
03 Apr 2026, 11:03Thank you so much my fica documents have been approved however my account is still disabled and the supabets team says on their side my account is active, I tried to log in with the temporary password they provided but still my account is still disabled
NM
Nathaniel M's update03 Apr 2026, 11:03
Reviewer Update
Thank you so much my fica documents have been approved however my account is still disabled and the supabets team says on their side my account is active, I tried to log in with the temporary password they provided but still my account is still disabled
Supabets's replyOfficial
03 Apr 2026, 14:07Hi there,
Thank you for your feedback and for confirming that your FICA documents have been approved.We can confirm that your account reflects as active on our system. Kindly ensure that you are using the most recent temporary password provided. We also recommend clearing your browser cache or trying to log in using a different browser or device.
However, our technical team is looking into the issue and will provide you with feedback as soon as possible. We apologize for the inconvenience caused.
Kind regards,
Supabets Support Team
Thank you for your feedback and for confirming that your FICA documents have been approved.We can confirm that your account reflects as active on our system. Kindly ensure that you are using the most recent temporary password provided. We also recommend clearing your browser cache or trying to log in using a different browser or device.
However, our technical team is looking into the issue and will provide you with feedback as soon as possible. We apologize for the inconvenience caused.
Kind regards,
Supabets Support Team
Supabets's reply03 Apr 2026, 14:07
Official
Hi there,
Thank you for your feedback and for confirming that your FICA documents have been approved.We can confirm that your account reflects as active on our system. Kindly ensure that you are using the most recent temporary password provided. We also recommend clearing your browser cache or trying to log in using a different browser or device.
However, our technical team is looking into the issue and will provide you with feedback as soon as possible. We apologize for the inconvenience caused.
Kind regards,
Supabets Support Team
Thank you for your feedback and for confirming that your FICA documents have been approved.We can confirm that your account reflects as active on our system. Kindly ensure that you are using the most recent temporary password provided. We also recommend clearing your browser cache or trying to log in using a different browser or device.
However, our technical team is looking into the issue and will provide you with feedback as soon as possible. We apologize for the inconvenience caused.
Kind regards,
Supabets Support Team