LK
Leathan K

1 reviews | Active since Aug 2025

10 Aug 2025, 19:36

POOR FINANCIAL AND WITHDRAWAL SERVICE!

Another day to pay withdrawals, I have been told different lies today, They do not pay out on Sundays, They having problems with EFT's, Team Leader Mot told me it is because yesterday was a public holiday. The only thing that make sense is no money to pay out withdrawals. Operate like a ****a shop.

0
Replies (3)
Supabets
Supabets's reply10 Aug 2025, 19:47
Official
Hi  Leathan Kok

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,
Supabets Gaming Group.
LK
Leathan K's update10 Aug 2025, 20:06
Reviewer Update
Yes and I will open a complaint with Gambling tomorrow regarding all the response of the agents. I have advised them my calls are recorded. So I will provide gambling board with all proof, call recordings and emails. The one agent told me 14:00 today I will receive my withdrawal within 2 hours because it is already approved. It is 20:00 still havent received nothing. If I do not receive my withdrawal before 22:00 tonight I promise you, I will put you under the spotlight and go public so people can see. Try me!!!!
Supabets
Supabets's reply10 Aug 2025, 21:20
Official
Hi  Leathan Kok

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and apologize for the inconvenience which has been caused but kindly note all withdrawal transaction have been approved kindly allow sometime to be processed . 


We apologize for any inconvenience this might have caused.

Kind regards,
Supabets Gaming Group