FS
Frank S
1 reviews | Active since Apr 2024
24 Apr 2024, 11:14
Poor customer care
Despite to have contacted them there is nothing that has been done , the day and day after I wrote review on hello Peter they have contacted me and promised to call me back in reviewing the matter of the voucher . But till date I havent got my voucher back .. so supabets support team are very *********** and does really care about their customers, so anyone who want to use their betting side but bear In mind one day u will have an issue with withdrawal and or voucher recharged but not showing on your account , that will be the day you will regret joining supabet
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Replies (3)0
Replies (3)
Supabets's replyOfficial
24 Apr 2024, 11:19 Hi Frank Serumula
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply24 Apr 2024, 11:19
Official
Hi Frank Serumula
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
FS
Frank S's updateReviewer Update
24 Apr 2024, 11:50Supabet: you just called me adding my frustrations , please have my email as *** or my cell no , just send me back my voucher and that's all I want , I don't want an active account with you anymore not even in future . Please do the right thing
FS
Frank S's update24 Apr 2024, 11:50
Reviewer Update
Supabet: you just called me adding my frustrations , please have my email as *** or my cell no , just send me back my voucher and that's all I want , I don't want an active account with you anymore not even in future . Please do the right thing
Supabets's replyOfficial
25 Apr 2024, 11:20 Hi Frank Serumula
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply25 Apr 2024, 11:20
Official
Hi Frank Serumula
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.