poor bad sad service

hi all. i would like to state my dissatisfaction with supabets. 25 April 2015 at 09:17 i have made a cellphone payment using my standard bank account to this account number *** payment of R200 hours later my payment has not yet been allocated and i thought i have made a mistake, and i have sent them an email to supabets support .bianca scheepers rep**** saying she needs a proof of payment. and i have attached a proof of payment . no response was sent back to me after.<br> i called and spoke to the 1st person and they requested my username juniorsibuy the amount i have paid and it was R200. and the person said they will escalate the query to someone.<br> then i decided to make another payment of R100 using my cellphone payment from the same account and this time it was 14