AG
Aniki G

1 reviews | Active since Dec 2023

22 Dec 2023, 20:27

Payment allocation

I have made a deposit on the 19nth the payment hasn't been allocated even though proof of payment have been send. I have send numerous queries through their what'sapp line, so did my partner but till now nothing has been done. They take forever to respond or they will just ignore you, the service is pathetic I must say, They don't care for their customers at all

0
Replies (3)
Supabets
Supabets's reply22 Dec 2023, 20:37
Official
Hi There  Aniki G 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group.
AG
Aniki G's update22 Dec 2023, 21:32
Reviewer Update
I have been sending proof of payment numerously, i have forwarded however even now I've been asked the same thing.
I mean honestly what does one have to do to get assisted, wrong reference was made gumede0808 instead of Gamede0808.
Your service honestly it's extremely bad your agents ignore messages they don't respond when asked a question,
Why is the chatline if no response is received, customer service doesn't exist in your company
Supabets
Supabets's reply23 Dec 2023, 11:14
Official
Hi Aniki 

We do apologize for the service you have received and will be attending to your matter urgently. 

Kind Regards 
Supabets Gaming GROUP.