RV
Rina V

1 reviews | Active since May 2021

28 Jul 2025, 13:12

Pathetic ******* that took R50

If I could give a 0 rating I would. I loaded a lousy R50 on Saturday, 26th July. It did not reflect on my account. I have been chatting to Bianca and sbu, whom told me that it would only reflect today 28th July. Firstly I've never had this issue with hollywood or betway, 2 days for funds to reflect and it still hasn't reflected. If u whatsapp them all the pathetic customer care consultants can say is sorry for the inconvenience and it will reflect today as I made a normal payment, yet I used the same method for hollywood bets and it reflected immediately. I have been asking with no assistance, no feedback and no credits. Please people stay away from this site. I'm still waiting for my R50 that they took to be credited. It's pathetic to take R50 from people never mind the thousands you take from others.

0
Replies (5)
Supabets
Supabets's reply28 Jul 2025, 14:16
Official
 Hi Rina Venter

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,
Supabets Gaming Group.
RV
Rina V's update28 Jul 2025, 16:55
Reviewer Update
AND I AM STILL WAITING !!!
RV
Rina V's update28 Jul 2025, 18:39
Reviewer Update
Still waiting
RV
Rina V's update28 Jul 2025, 18:47
Reviewer Update
After I spoke to thembeka tebola today she promised as soon as I send POP account will be credited. Still no credit. Not only are they inexperienced consultants that can't provide answers but they also lie to the customers. The amount of trouble I had gone through for R50. Seriously does supabets perhaps need the R50
Supabets
Supabets's reply28 Jul 2025, 19:01
Official
Hi  Rina Venter,

We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,
Supabets Gaming Group.