CA
Conrad A

1 reviews | Active since Nov 2025

04 Nov 2025, 19:52

Pathetic Support service from their Withdrawal department.

Supabets withdrawal via Standard Bank Instant money is a Joke, What pathetic gambling platform the worst gambling platform ever. Iade a withdrawal yesterday afternoon of R400 via their Standard Bank instant money ports. The withdrawal was approved and showed successful. Its been more than 24Hrs and still i have not received my voucher or my pin, i spike to the support team of supabets and they told me that i should call standard bank as they have completed the withdrawal from their side, i tried resending the voucher but still. Nothing came through. I called Standard Bank Instant Money departmeny and the consultant informed me that did not receive and withdrawal of R400 from Supabets, i ahoukd call them back and their support to call Standard Bank themselves to the inquiry them selves, which i did the superbets support informed me that they will escalate this with their withdrawal department, I've been waiting and up until now i have received any feed back relating to my query... I think that this is rather pathetic and nobody can give me any indication as to what happened to my withdrawal. I would not recommend this gaming platform to anyone. i mean honestly. This withdrawal was done yesterday afternoon at 13h58.

Transaction ref. SBW-***

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Replies (1)
Supabets
Supabets's reply04 Nov 2025, 22:18
Official
 Hi  Conrad Arendse 
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,
Supabets Gaming Group