Pathetic

I see you guys have the same generic response to all your complaints, at this stage, I honestly have no faith that anything gets resolved, everything just gets acknowledged.

I spoke to one of your reps regarding my issue and was promised a callback, the promised call-back time has come and gone, and patience wears thin when money is involved.

Hi again Supabets, it seems like I need to come to hello peter every time, I was promised a second call back and again the time has passed, I have been trying to get assistance with my query for well over 6 hours now, and it would be appreciated if this matter gets resolved

I don't even know why I wasted my time, this is the absolute worst customer service I have ever experienced, you guys should be ashamed of yourself

I see you know how to copy and paste, a testament to the utter lack of customer SERVICE

I find it funny that the exact same documents I sent you guys which are apparently not compliant with regulations were accepted without a problem with Lottostar who has to comply with the same FICA regulations that you do, It seems like yu people are out here trying to make it so difficult for people to get their money which is also all that gets said about your company