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Delisha S

1 reviews | Active since Dec 2021

29 Sept 2023, 17:15

Ozow payment not credited

The same problem with Ozow payments that has not been credited, it's almost a week now no feedback from supabets.

This service is terrible the agents only reply by saying it's been send to the revelant department, after that no one does any follow up...This is highly unprofessional..They ask for proof of payment but when you send it, you don't get any feedback

0
Replies (4)
Supabets
Supabets's reply29 Sept 2023, 17:38
Official
Hi There 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group.
Supabets
Supabets's reply29 Sept 2023, 17:49
Official
We are trying to contact you on the following number :  076 **** 509 However it goes straight to voicemail - Please confirm a alternative number or time in which we can contact and assist you accordingly. 

Kind regards,

Supabets Gaming Group.
DS
Delisha S's update30 Sept 2023, 17:54
Reviewer Update
Still no feedback from supabets regarding my Ozow credit..it's been a week and a day.

This is unacceptable customer service is terrible to deal with
Supabets
Supabets's reply30 Sept 2023, 18:16
Official
 Hi  Delisha Samson 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group