SN
Sizwe N

1 reviews | Active since Jan 2024

19 Jan 2024, 12:22

only recieved 30% of my winning my funds are missing during the e-wallet reversal

I'm very disappointed with supabets three days ago i won some money and i withdraw my winning with e-wallet pro option immediately i got an SMS saying my funds were approved but when i dial *120*277# no funds and no supabet e-wallet second day still nothing i called them they said fund are not approved, and they hang up my chat while i was still chatting with them later they said they will reverse all my fund back to my supabets account the following day i received 30% of my funds the rest of my fund are missing they never reached my supabet account all the sending to me is reversal screen short but not my superset transaction no one is helping me I'm giving up i will never use supabets again i never had this issue with hollywoodsbet it fine they can keep my money, but honestly I'm disappointed they don't even want to investigate on my account what's happened, i lost money

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Replies (3)
Supabets
Supabets's reply19 Jan 2024, 12:25
Official
Hi Sizwe Nene 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
SN
Sizwe N's update19 Jan 2024, 13:07
Reviewer Update
Thank you in sdvance i will appreciate that again thank you kindly
Supabets
Supabets's reply19 Jan 2024, 13:11
Official
 Hi Sizwe Nene 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group.