OLD HABITS: SUPABETS.CO.ZA

Its a myriad of emotional thoughts with which I write this post as it makes me kind of look contradictory in a way as my last post was positive regarding SUPABETS>CO>ZA but also I'm saddened and angry as I'm pretty much duty bound to post this because its important that others know of such behavior that is being practiced by SUPABETS.CO.ZA

In a previous post I had praised them for sorting out an issue and well wishes were all around, things were looking up for future business. This was all in vain as it didn't take long for old habits and practices to re-emerge as standard again. Having finally paid me out last time , after much heckling and alternative actions SUPABETS.CO.ZA have unfortunately returned right back to their old ways . Every month VIP players receive a monthly bonus for their losses accrued during the previous month, its a paltry R100,, a disgrace in itself when compared to industry minimum standards and the amounts of money that one actually loses every month- including myself- I'm a daily player and spend thousands every month. The industry cashback vip bonuses vary but usually nothing less than 15%, at the very least 10% is usually given. SUPABETS, however, offer just R100 ...far below these industry norms at somewhere around less than 1% of losses, its pathetic . That said, R100 is still R100 and its a matter of principle here because after losing so much during the month and then having your monthly bonus which you are expecting simply ignored, and not credited, is a slap in the face. This is not the first time its happened- its happened every month for the last several months.. No reason no explanation its simply just not credited and I don't know why. I have sent countless emails and live chats over the last 7 days requesting the bonus or at the very least some feed back. I received neither and every follow up is rep**** to the same way. A standard response of "Your query has been escalated to the relevant department." And that's the end of it, you never get resolve and you never hear back. This happens with every complaint or query and it has been so since I registered more than 2 years ago. Only the last time when they settled was it different but that was only after much battling for resolve but its back to the way it was. This is an industry of betting and gambling and involves millions of people and equally as much money , which we entrust into the hands of these companies like supabets. They however do not handle it with much care and are looking to rip you off at any given opportunity and i feel its only right to warn others of such deplorable behavior and worse yet business practice. Following up no matter how many times proves only futile and no resolution will be coming if past behaviour is any indication. I have to post this as a warning to others when seeking to take bets on sport, racing or even their slots....don't! There are many other bookmaking sites and they are emerging more by the day. My advice would be to look around, do some research as there are companies who do respect your money and you as a client and will offer a top class professional and secure service, while safely holding onto any money you entrust to them, you will not get this from SUPABETS.CO.ZA .the general attitude displayed in everything they do suggest a non-chalant unprofessional approach and practice. Poor business ethics appear foremost in their implementation of daily business dealings. Avoid.