SW
Sylvester W

1 reviews | Active since Jul 2012

04 Oct 2023, 13:31

Not SUPA at all

Review soley based on lack of feedback regarding withdrawals and deposits that do not reflect. Been waiting for the DEPARTMENT it was escalated to regarding a withdrawal for a month almost and even with proof of payment nothing on a deposit made.

0
Replies (8)
Supabets
Supabets's reply04 Oct 2023, 13:36
Official
 Hi Sylvester van wyk 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
 

Best regards,

Supabets
Supabets's reply04 Oct 2023, 14:03
Official
Hi Sylvester van wyk

Our support team has tried to contact you to get a full brief on your query, kindly provide us with an alternative number that we can contact you on.

Kind regards,

Supabets Gaming Group. 
 

Best regards,

SW
Sylvester W's update09 Oct 2023, 06:07
Reviewer Update
***
Supabets
Supabets's reply09 Oct 2023, 07:48
Official
Hi Sylvester

An experienced agent will be contacting you shortly to assist 

Kind Regards 
Supabets Gaming Group.

Best regards,

SW
Sylvester W's update16 Oct 2023, 08:48
Reviewer Update
A month ...and a week later,still no answers?
Supabets
Supabets's reply16 Oct 2023, 08:53
Official
 Hi Sylvester van wyk 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 

Best regards,

SW
Sylvester W's update16 Oct 2023, 09:04
Reviewer Update
Guys !...note keeping is important...to explain the story 10 times over from the beninging ...wow !
Supabets
Supabets's reply16 Oct 2023, 09:10
Official
Hi Sylvester van wyk 

We acknowledge receipt of your review and thank you for bringing this to our attention. Please allow us some time to follow up on your query.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 

Best regards,