Not reflenting balance after deposited 24hrs ago

I'm user ***. highly disappointed with the service from you guys, I deposited my last money hoping to earn more, but instead it's a loss without even playing. The balance cnt change, it's been 24+hours now, it's disappointing compared to other services. Please fix my issue before Monday coz I need money for transport. It's a real shame, hope u fix your website coz it feels like I've been ****med