sN
shiraaz N
1 reviews | Active since Aug 2024
13 Apr 2026, 11:49
Not getting assistance
If i could give 0 stars i would , i am dissatisfied with the service i received , since yerstday ive been completing fica verification however i am still unable to withdraw ive sent a message on live chat ive sent an email , even whatsapp i got a call back and a women said she will transfer me to the relevant departments, when i was transferred i got a auto reponse saying that this person is not available and now when i try logging in again it says my account is disabled
Helpful (0)
Replies (4)0
Replies (4)
Supabets's replyOfficial
13 Apr 2026, 12:17Hi, Shiraaz Nakerdien
We apologize for the inconvenience you’ve experienced with your FICA verification and account access. We understand how frustrating this must be.
Our team is actively working to resolve this, and your query has been escalated to ensure your account is reviewed and reinstated as soon as possible.
We appreciate your patience while we sort this out.
Regards,
Supabets Gaming Group
We apologize for the inconvenience you’ve experienced with your FICA verification and account access. We understand how frustrating this must be.
Our team is actively working to resolve this, and your query has been escalated to ensure your account is reviewed and reinstated as soon as possible.
We appreciate your patience while we sort this out.
Regards,
Supabets Gaming Group
Supabets's reply13 Apr 2026, 12:17
Official
Hi, Shiraaz Nakerdien
We apologize for the inconvenience you’ve experienced with your FICA verification and account access. We understand how frustrating this must be.
Our team is actively working to resolve this, and your query has been escalated to ensure your account is reviewed and reinstated as soon as possible.
We appreciate your patience while we sort this out.
Regards,
Supabets Gaming Group
We apologize for the inconvenience you’ve experienced with your FICA verification and account access. We understand how frustrating this must be.
Our team is actively working to resolve this, and your query has been escalated to ensure your account is reviewed and reinstated as soon as possible.
We appreciate your patience while we sort this out.
Regards,
Supabets Gaming Group
sN
shiraaz N's updateReviewer Update
13 Apr 2026, 13:15As per our telephonic conversation i am still awaiting a call back from the fica manager
sN
shiraaz N's update13 Apr 2026, 13:15
Reviewer Update
As per our telephonic conversation i am still awaiting a call back from the fica manager
Supabets's replyOfficial
13 Apr 2026, 13:43Hi Shiraaz Nakerdien
Thank you for your feedback.
As per our telephonic conversation, we note that you are still awaiting a call back from the FICA Manager. We apologise for the delay and have followed up with the relevant team to prioritise your request.
A call back will be arranged as soon as possible.
Kind regards,
Supabets Gaming Group
Thank you for your feedback.
As per our telephonic conversation, we note that you are still awaiting a call back from the FICA Manager. We apologise for the delay and have followed up with the relevant team to prioritise your request.
A call back will be arranged as soon as possible.
Kind regards,
Supabets Gaming Group
Supabets's reply13 Apr 2026, 13:43
Official
Hi Shiraaz Nakerdien
Thank you for your feedback.
As per our telephonic conversation, we note that you are still awaiting a call back from the FICA Manager. We apologise for the delay and have followed up with the relevant team to prioritise your request.
A call back will be arranged as soon as possible.
Kind regards,
Supabets Gaming Group
Thank you for your feedback.
As per our telephonic conversation, we note that you are still awaiting a call back from the FICA Manager. We apologise for the delay and have followed up with the relevant team to prioritise your request.
A call back will be arranged as soon as possible.
Kind regards,
Supabets Gaming Group
Supabets's replyOfficial
13 Apr 2026, 15:03Hi Shiraaz Nakerdien
We would like to apologise once again for the delay caused.
As discussed during your telephonic conversation with one of our agents, you have confirmed that your FICA query has now been resolved.We truly appreciate your patience and thank you for your continued support as a valued Supabets customer.
Kind regards,
Supabets Gaming Group
We would like to apologise once again for the delay caused.
As discussed during your telephonic conversation with one of our agents, you have confirmed that your FICA query has now been resolved.We truly appreciate your patience and thank you for your continued support as a valued Supabets customer.
Kind regards,
Supabets Gaming Group
Supabets's reply13 Apr 2026, 15:03
Official
Hi Shiraaz Nakerdien
We would like to apologise once again for the delay caused.
As discussed during your telephonic conversation with one of our agents, you have confirmed that your FICA query has now been resolved.We truly appreciate your patience and thank you for your continued support as a valued Supabets customer.
Kind regards,
Supabets Gaming Group
We would like to apologise once again for the delay caused.
As discussed during your telephonic conversation with one of our agents, you have confirmed that your FICA query has now been resolved.We truly appreciate your patience and thank you for your continued support as a valued Supabets customer.
Kind regards,
Supabets Gaming Group