1 reviews | Active since Nov 2016

21 Feb 2022, 07:12

Not Allocating Funds hoping i give up

I bought a supabets voucher of R100 on Friday the 18th of Feb i am a loyal customer i have spent thousands of rands since i have joint i contacted them for the funds to be allocated and they give me bad customer service they come up with a new excuse daily but still no funds allocated. They dont give feedback at all infact i have to follow up myself on my own query which is highly unprofessional customer service agents cuts you off while have a conversation no manners and very good at telling lies.

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Replies (3)
Supabets
Supabets's reply21 Feb 2022, 07:18
Official
 Hi There,

We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group 
's update21 Feb 2022, 12:30
Reviewer Update
Your experienced agent phoned me 5hrs ago told me my voucher would credited immediately but he **** to me told me everything i want to hear but **** to get me to keep quiet and im still being fed with lies excuses and BS.
Supabets
Supabets's reply21 Feb 2022, 12:33
Official
 Hi There,

We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group