NM
Nape M

1 reviews | Active since Jul 2022

18 Jul 2022, 13:06

No withdrawal

Made a withdrawal on Saturday the processed it it never got inot my bank reason my bank is close so the money has bounce its back with supabets i contacted them to re credit it in my account since the withdrawal didnt go through but they dont want to they no more responding to my emails

0
Replies (11)
Supabets
Supabets's reply18 Jul 2022, 13:19
Official
Hi Nape Mapheto
 
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group 
NM
Nape M's update18 Jul 2022, 13:38
Reviewer Update
I missed two missed calls i dont know if its from yourl can you please call again
Supabets
Supabets's reply18 Jul 2022, 14:16
Official
Hi Nape Mapheto 

One of our agents will be calling you back shortly.

Regards

Supabets Gaming Group
NM
Nape M's update18 Jul 2022, 17:00
Reviewer Update
I was promised that my funds will be in my account shortly but still there is nothing looks like il be going another day without the funds. I was promised that it will be a fast procedure unlike yesterday since its not being solved by the supervisor
Supabets
Supabets's reply18 Jul 2022, 17:43
Official
Hi There Nape,

We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards, 

Supabets Gaming Group 
NM
Nape M's update19 Jul 2022, 09:28
Reviewer Update
Never got any call yesterday still no money its the 3rd day today
Supabets
Supabets's reply19 Jul 2022, 09:38
Official
Hi Nape Mapheto
 
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group 
NM
Nape M's update19 Jul 2022, 15:51
Reviewer Update
End of business still i havent got my money since sunday matter has been escalated all they do is call and say matter has been escalated everyday
Supabets
Supabets's reply19 Jul 2022, 16:00
Official
Hi There Nape Mapheto,

We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group 
NM
Nape M's update19 Jul 2022, 16:09
Reviewer Update
Just got the refund back thanks
Supabets
Supabets's reply19 Jul 2022, 16:20
Official
Hi  there Nape,

Thank you for your positive feedback,We wish you a warm stay and all the best with your future bets.

Kind Regards,
Supabets Gaming Group.