Njabulo Supabets Worst Behaviour

I have had the most unpleasant experience with Njabulo and the rest of Supabets support staff in resetting my password. He is very impatient and as if he was eating over the line while trying to assist me. We lose big money on this site and for him to have the seat where he is sitting is becaudr of our hard money that we chose to gamble with to feed his family. If he is not client orientated please get someone else to assist us. Can I please get one senior staff manager to assist me and have them into my query immediately. This is unprofessional and the customer service stinks. I mean what's so difficult to rest my password if my firewall of my email is not allowing me. Njabulo is the worst ********* consultant with a stinking attutute as if he is doing me a favor. I expect someone to please look into this as I will not condone a merely online consultant to belittle me or take me I'm my face or have an attitude with me. If he can't deal with customers then I expect management to remove him from the frontline. I expect a written apology for his behavior.