LH
Lindiwe H

1 reviews | Active since Apr 2021

06 Sept 2021, 14:33

New system not all so good

I see you have changed the settings on the screen its zoomed in now , its unfortunate for some of us cause we use our phones it's making it difficult to see how much I'm spinning with and how many lines I'm on. To make it even worse we can no longer use the free sight. You could have simply put two options the normal sized viewing and those who want a big screen can always zoom in. Fustrating I must say neither can I take such a big risk of just spinning not knowing how much I'm spending.

0
Replies (4)
Supabets
Supabets's reply06 Sept 2021, 14:35
Official
Hi There 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group
Supabets
Supabets's reply06 Sept 2021, 14:42
Official
Hi Lindiwe H,


Please provide an alternative number that we can contact you back on. Your current contact is going on voicemail.

Regards
Supabets Gaming Group
LH
Lindiwe H's update06 Sept 2021, 14:42
Reviewer Update
I just received a call now from one of your agents not sure if the call was directed to me but the guy sounded rude and he hung up . Wow
Supabets
Supabets's reply06 Sept 2021, 14:54
Official
Hi Lindiwe H,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Regards,
Supabets Gaming Group.