CL
Camagu L

1 reviews | Active since May 2021

19 Feb 2022, 08:36

NEVER BUY SUPABETS VOUCHER!!! USE OTT, 1FOR YOU OR BLU VOUCHER

I bought a Supabets R100 voucher at 06:30am today and it kept on saying invalid pin or serial number. I immediately contacted supabets and I was informed they will update me shortly. 2 hours later and my 08:00am games have already started and I still have no tangible respnse from supabets. They told me they need to activate the voice. Why sell a voucher that's not activated??? I need this fixed before my 10:00am following games. You're inconveniencing me and ruining my morning and weekend.

0
Replies (13)
Supabets
Supabets's reply19 Feb 2022, 11:43
Official
 Hi There 

We acknowledge receipt of your review. 
One of our experienced agents will be in contact with you shortly.

Kind regards,

Supabets Gaming Group 
CL
Camagu L's update21 Feb 2022, 07:29
Reviewer Update
STOP LYING TO YOUR CLIENTS SUPABETS ABOUT THE SUPABETS VOUCHER. YOU GUYS ARE ACTING LIKE YOU'RE RUNNING A PONZI SCHEME. I NEED MY SUPABETS VOUCHER LOADED TODAY BEFORE 09:00AM.
Supabets
Supabets's reply21 Feb 2022, 07:40
Official
 
Hi There 

 We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group

 
Supabets
Supabets's reply21 Feb 2022, 07:48
Official
Good day

Could you kindly send us your contact details so that we can call you.

Regards
Supabets Gaming Group



CL
Camagu L's update21 Feb 2022, 08:12
Reviewer Update
My username is Camagu9 and I'm my holding my breath.
CL
Camagu L's update21 Feb 2022, 08:13
Reviewer Update
My username is Camagu9 and I am not holding my breath.
Supabets
Supabets's reply21 Feb 2022, 11:17
Official
Good day

Could you kindly try to load your Supabets voucher the system should be fixed.

Regards
Supabets gaming Group
CL
Camagu L's update21 Feb 2022, 11:31
Reviewer Update
It worked. I will never buy supabets vouchers ever again. OTT,Blu voucher or 1For you are the way to go. So that if your system is not working then I can use it with another betting outlet.
Supabets
Supabets's reply21 Feb 2022, 11:40
Official
Good day

We do apologize for the inconvenience caused we hope to keep our technical issues at a minimal

Regards
Supabets Gaming Group
CL
Camagu L's update21 Feb 2022, 11:40
Reviewer Update
I loaded the voucher and it worked but now my funds just disappeared from my account 🤷🏼♂️🤷🏼♂️🤷🏼♂️.
Supabets
Supabets's reply21 Feb 2022, 11:43
Official
 
Hi There 

 We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group

 
CL
Camagu L's update21 Feb 2022, 12:25
Reviewer Update
Sorted out.
Supabets
Supabets's reply21 Feb 2022, 12:32
Official
Good day

Thank you for your feedback, please  feel free to contact our support line for further assistance.

Regards
Supabets Gaming Group