FA
Fitzroy A
1 reviews | Active since Mar 2025
31 Mar 2025, 06:23
Negative balance whilst I have favourable balance
I have almost R2K on my account but due to R1056 amount that is being deducted many times I owe 31040
This errors started having automatic 50 ticket of R1500 on betgames I have won 8 tickets by then each amount to R132 when u multiply it gives R1056 each ticket was being credited accordingly
I don't understand why money was being deducted with R1056 many times and I have further won 2 tickets R132 each making my total winnings to increase to R1320 I don't understand why that total is being credited when R132 was paid already
I now owe R31K due to technical errors in betgames and no is helping I need my money so I can close the account and move elsewhere been calling since 6 am yesterday and no one is helping I have alot of money in this and I need it
Helpful (0)
Replies (9)0
Replies (9)
Supabets's replyOfficial
31 Mar 2025, 06:44 Hi Fitzroy Ambursley
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply31 Mar 2025, 06:44
Official
Hi Fitzroy Ambursley
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
FA
Fitzroy A's updateReviewer Update
31 Mar 2025, 09:34No one contacted me until now
FA
Fitzroy A's update31 Mar 2025, 09:34
Reviewer Update
No one contacted me until now
Supabets's replyOfficial
31 Mar 2025, 11:55 Hi Fitzroy Ambursley
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply31 Mar 2025, 11:55
Official
Hi Fitzroy Ambursley
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
FA
Fitzroy A's updateReviewer Update
01 Apr 2025, 09:20The account still remain the same my is gone ,please resolve this or close this account as it won't make deposit money on debt that I don't know anything I lost all money due to technical errors on betgames
FA
Fitzroy A's update01 Apr 2025, 09:20
Reviewer Update
The account still remain the same my is gone ,please resolve this or close this account as it won't make deposit money on debt that I don't know anything I lost all money due to technical errors on betgames
FA
Fitzroy A's updateReviewer Update
01 Apr 2025, 09:21I will also try to take this issue to gambling board
FA
Fitzroy A's update01 Apr 2025, 09:21
Reviewer Update
I will also try to take this issue to gambling board
Supabets's replyOfficial
01 Apr 2025, 09:54Hi Fitzroy Ambursley
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration, kindly note that your query is still under investigation and we will provide you with feedback as soon as possible.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We understand your frustration, kindly note that your query is still under investigation and we will provide you with feedback as soon as possible.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply01 Apr 2025, 09:54
Official
Hi Fitzroy Ambursley
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration, kindly note that your query is still under investigation and we will provide you with feedback as soon as possible.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We understand your frustration, kindly note that your query is still under investigation and we will provide you with feedback as soon as possible.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
FA
Fitzroy A's updateReviewer Update
04 Apr 2025, 05:12I will be taking this to gambling since you are not bothered to fix errors that you can easily I dentify it's been week waiting for this issue to be resolved until today nothing has been done
FA
Fitzroy A's update04 Apr 2025, 05:12
Reviewer Update
I will be taking this to gambling since you are not bothered to fix errors that you can easily I dentify it's been week waiting for this issue to be resolved until today nothing has been done
FA
Fitzroy A's updateReviewer Update
04 Apr 2025, 05:13I will be taking this to gambling board since you are not bothered to fix errors that you can easily I dentify it's been week waiting for this issue to be resolved until today nothing has been done
FA
Fitzroy A's update04 Apr 2025, 05:13
Reviewer Update
I will be taking this to gambling board since you are not bothered to fix errors that you can easily I dentify it's been week waiting for this issue to be resolved until today nothing has been done
Supabets's replyOfficial
04 Apr 2025, 06:45Hi Fitzroy Ambursley
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration, kindly note that your query is still under investigation and we will provide you with feedback as soon as possible.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We understand your frustration, kindly note that your query is still under investigation and we will provide you with feedback as soon as possible.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply04 Apr 2025, 06:45
Official
Hi Fitzroy Ambursley
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration, kindly note that your query is still under investigation and we will provide you with feedback as soon as possible.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We understand your frustration, kindly note that your query is still under investigation and we will provide you with feedback as soon as possible.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.