Money not credited into my account after more than a MONTH

Hello everyone. I made a payment of R1500 to Supabets on the 26/04/2020. I've been trying to get this money to be credited into my account with no luck. Their support department is not helpful at all. It is more than a month now and surely their finance people should be able to see that the money was deposited on that particular day using proof of payment. I submitted proof of payment but they keep asking for it. It' over a month now and i'm still strugling to get it credited to my account. I made so many calls, i wrote so many emails, i sent many whatsapps and im not getting assisted. Even the senior employees Shownett and Neville could not assist. So i thought of trying to use this platform just to get my money and part ways with this company. To all the current and future customers beware of this Supabets, think before depositing your money. From my side i will never ever deposit the money again into this company, i will try somewhere else.