LM
Louisa M

1 reviews | Active since Jan 2022

27 Jul 2022, 21:28

Money not credited in my supabets account

Hi I deposited money in my supabets account around 19h00 and miney was not it credited. I spoke to about 5 to 6 consultants and they all leave me hanging. 2 consultants **** to me, one said my account is credited second one said account will be credited in 10 minutes. It's more than an hour still waiting. Last consultant said he escalated. Who must I believe? Who is fooling who. I provided proof of payment 5 times already. What else must 8 so to get proper help from your *********** consultants who lies to clients?. Please help credit my account. I have provided enough proof already.

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Replies (6)
LM
Louisa M's update27 Jul 2022, 22:33
Reviewer Update
Can I get someone to help me from supabets
Supabets
Supabets's reply28 Jul 2022, 06:45
Official
 Hi Louisa Motshabi

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group 
LM
Louisa M's update28 Jul 2022, 14:34
Reviewer Update
Hello can someone help with my refund. I gave everything you requested. Proof of payment send long ago in the morning. Why is it taking so long to resolve this? Why am I not getting updates on what's happening
Supabets
Supabets's reply28 Jul 2022, 14:39
Official
Hi Louisa Motshabi

One of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group 
LM
Louisa M's update28 Jul 2022, 21:29
Reviewer Update
Yhooo supabets I am tired of your apologies and your consultants lying to me. A consultant assured me to call before close of business. I am still waiting. How possible is it for a deposit to reflect after 3 days? Why did you ask for a proof of payment if you can't credit me? I am very disappointed with you service. We are heading to day 3 with no luck of assistance.
Supabets
Supabets's reply28 Jul 2022, 21:45
Official
Hi Louisa Motshabi

One of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group