1 reviews | Active since Feb 2023
Missing funds
---------- Forwarded message --------- From: Email support <***> Date: Fri, Feb 10, 2023 at 1:29 PM Subject: FW: Outstanding Funds To: <***>
Good day. Thank you for contacting us Please find the attached transaction
Please feel free to contact us for further assistance
Regards, Simi www.supabets.co.za
From: "Bookmakers Support" <***> Sent: 10 Feb 2023 12:47:54 PM To: "Supabets Support" <***> Subject: Re: Outstanding Funds
Please see the transaction list of client Rachel From: Supabets Support <***> Sent: Friday, 10 February 2023 12:17 To: Bookmakers Support <***> Subject: FW: Outstanding Funds Good day Please assist with below Regards Simi www.supabets.co.za
My username is Denwyn77 – please refer to the attached transactions.
On the 30th of January 2023 at 01:02 I had a balance of R51,595.06 playing an AGT game Dreamcatcher and suddenly the game,
Closed showing “game error close”.
When I returned to the AGT game Dreamcatcher my balance was R95.06.
The amount deducted was R51,500.00 exactly. I did not play out these funds as your *********** operator advised me.
Even the transaction list does not make any kind of sense. I have logged this query numerous times and is very irate at this moment
As no funds have been reversed to my account.
I have copied all my transaction incase you guys decide to wipe the history as you did with previous players.
I am awaiting your urgent feedback, today still.
Should I not receive constructive feedback along with a printout of all transactions for the 30th January 2023 between 01:00am and 06:00
This matter will be reported to the National Gambling Board.
I was told by yet another *********** operator that the funds were played out on instant games. How could I have played out the funds if it disappeared.
Regards
Mr Stevens
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We are trying to contact you on the following number : 064 **** 080 However it goes straight to voicemail - Please confirm a alternative number or time in which we can contact and assist you accordingly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We are trying to contact you on the following number : 064 **** 080 However it goes straight to voicemail - Please confirm a alternative number or time in which we can contact and assist you accordingly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Can i have a name and surname that i can contact regarding my issue
Can i have a name and surname that i can contact regarding my issue
Thank you, one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Thank you, one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
So its a normal for supabets just to take money from their players
I see lots of players complain about funds that get missing
Then supabets just (say that the player played it out)
So its a normal for supabets just to take money from their players
I see lots of players complain about funds that get missing
Then supabets just (say that the player played it out)
Kind regards,
Supabets Gaming Group.
Kind regards,
Supabets Gaming Group.