KM
KHULEKANI M
1 reviews | Active since Aug 2014
24 Apr 2021, 11:21
Missing account
It is now over three weeks calling and being put on hold for ever from your agents. Supabets has changed my account with the following details: User ID 18423 Username kbmpofu7 Phone *** Last deposit R100 Balance R10 Bonus R2.50 I can no longer access my original account but have been allocated with new account with zero balances and requires me to FICA again and active the new account. What happens to my ticket for R27 million which was still running and my balances? Please stop this some how **** supabets is trying on us. ***
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Replies (2)
Supabets's replyOfficial
24 Apr 2021, 11:23Hi Khulekani
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards
Supabets Gaming Group
Supabets's reply24 Apr 2021, 11:23
Official
Hi Khulekani
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards
Supabets Gaming Group
KM
KHULEKANI M's updateReviewer Update
29 Apr 2021, 09:39Nothing was solved on this issue except giving me a new account and my winning bet disappeared. You only gave me R20 and R50 bonus. What happened to my original account 18423 and my bet that was paying R27 million?
KM
KHULEKANI M's update29 Apr 2021, 09:39
Reviewer Update
Nothing was solved on this issue except giving me a new account and my winning bet disappeared. You only gave me R20 and R50 bonus. What happened to my original account 18423 and my bet that was paying R27 million?