institutionalized theft

Earlier today I had written a review on hellopeter, about supabets had given me inaccurate odds. Supabets contacted me after I had done so and told me that its not their fault but the bookmakers', according to my understanding Supabets should take full responsibility for what happened between them n their bookmaker becos as a customer I opened an account with them and not bookmaker. I cant lose R3800.00 becos of their arrogance and incompetence.