1 reviews | Active since Sept 2015
INCOMPETENCY
due to the high level of incompetency and laziness at Supabets Durban branch, I decided to open an online account. then I've been dealing with Bianca Scheepers via email communication, she kept on saying I must send my FICA docs again and again, and now she decided to keep quite, even if I can ask her right now about my account her respond would, '' please send your id copy''. Supabets has whatsapp, BBM, and even sms system but they don't bother responding. How long and how difficult does it take to open an account at Supabets?
Dear Sir/Madam
Our sincere apologies for your experience with us and thank you for bringing this under our attention. Apologies for only attending to your query now.
Has your complaint been dealt with? If you still experience problems with your account, please could you email your complaint, your account username, ID number and contact number to the following email addresses in order for us to respond to your query.
Email: *** or ***.
Kind regards
Supabets_za
Best regards,
Dear Sir/Madam
Our sincere apologies for your experience with us and thank you for bringing this under our attention. Apologies for only attending to your query now.
Has your complaint been dealt with? If you still experience problems with your account, please could you email your complaint, your account username, ID number and contact number to the following email addresses in order for us to respond to your query.
Email: *** or ***.
Kind regards
Supabets_za
Best regards,