LK
Lehlohonolo K
1 reviews | Active since Feb 2024
15 Feb 2024, 11:45
Hhh
Made a withdrawal on the 8th only to find that the sim I registered with has lost network coverage I ddnt get to receive the pin and number to withdraw. I chatted in to customer service I was told that the matter has been escalated. Till today since I have been chatting in my matter is being escalated even the withdrawal department themselves slapped me with escalated. Customer service ya superbet is *********** and not helpful at all I had like 4 agents disconnect my chat after I told them what my query is worse agents keep logging calls multiple times and still to no avail. SUPERBET YOU ARE THE WORST BETTING SITE I HAVE EVER EVER USED. I WANT MY MONEY AND AFTER I WILL DEACTIVATE THE ACCOUNT.. CAN'T BE INJECTING MONEY ON A BETTING SITE THAT DOESN'T VALUE IT'S CUSTOMERS AND THEIR CONCERNS. PLEASE DON'T SAY YOU ACKNOWLEDGE COZ THOSE ARE LIES.
Helpful (0)
Replies (7)0
Replies (7)
Supabets's replyOfficial
15 Feb 2024, 12:16Hi Lehlohonolo K
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply15 Feb 2024, 12:16
Official
Hi Lehlohonolo K
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
LK
Lehlohonolo K's updateReviewer Update
15 Feb 2024, 13:02Same agents with no product knowledge really now.. All I want is a reversal after that I'm done wit u guys...
LK
Lehlohonolo K's update15 Feb 2024, 13:02
Reviewer Update
Same agents with no product knowledge really now.. All I want is a reversal after that I'm done wit u guys...
Supabets's replyOfficial
15 Feb 2024, 13:20 Hi Lehlohonolo K
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply15 Feb 2024, 13:20
Official
Hi Lehlohonolo K
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
LK
Lehlohonolo K's updateReviewer Update
16 Feb 2024, 10:33Thank you for the assistance yesterday.. Managed to have the reversal back to my account and I was able to update my number and withdraw.. Today at 2pm I withdrew money I am still waiting on the details to be sent. Guys please do better like honestly do better we cannot keep coming to helloPeter to get results.. Some people are in need of the money and if you promise that in an hour details will be available please adhere to it..
LK
Lehlohonolo K's update16 Feb 2024, 10:33
Reviewer Update
Thank you for the assistance yesterday.. Managed to have the reversal back to my account and I was able to update my number and withdraw.. Today at 2pm I withdrew money I am still waiting on the details to be sent. Guys please do better like honestly do better we cannot keep coming to helloPeter to get results.. Some people are in need of the money and if you promise that in an hour details will be available please adhere to it..
Supabets's replyOfficial
16 Feb 2024, 10:42 Hi Lehlohonolo K
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply16 Feb 2024, 10:42
Official
Hi Lehlohonolo K
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
LK
Lehlohonolo K's updateReviewer Update
16 Feb 2024, 11:33Someone please give Leonard From superbet Office a Bells... Thank you for your assistance sir you doing a great Job.. Thank you for coming through for us when we need help... May you be blessed.. Give that man a raise!!!!
LK
Lehlohonolo K's update16 Feb 2024, 11:33
Reviewer Update
Someone please give Leonard From superbet Office a Bells... Thank you for your assistance sir you doing a great Job.. Thank you for coming through for us when we need help... May you be blessed.. Give that man a raise!!!!
Supabets's replyOfficial
16 Feb 2024, 11:42 Hi Lehlohonolo K
Thank you for the positive feedback, we apologize for any inconvenience caused. We wish you a wonderful experience with us, Supabets - the place to bet, spin, play.
Kind regards,
Supabets Gaming Group.
Thank you for the positive feedback, we apologize for any inconvenience caused. We wish you a wonderful experience with us, Supabets - the place to bet, spin, play.
Kind regards,
Supabets Gaming Group.
Supabets's reply16 Feb 2024, 11:42
Official
Hi Lehlohonolo K
Thank you for the positive feedback, we apologize for any inconvenience caused. We wish you a wonderful experience with us, Supabets - the place to bet, spin, play.
Kind regards,
Supabets Gaming Group.
Thank you for the positive feedback, we apologize for any inconvenience caused. We wish you a wonderful experience with us, Supabets - the place to bet, spin, play.
Kind regards,
Supabets Gaming Group.