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Bradley P

1 reviews | Active since Jul 2019

17 Apr 2022, 13:10

Free spins

I logged on to Supabets and it showed that I have 30 free spins. The system disconnected and when i logged back the free spins were gone.

0
Replies (10)
Supabets
Supabets's reply17 Apr 2022, 13:17
Official
 Hi Bradley Paulsen

 We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group 
BP
Bradley P's update17 Apr 2022, 13:31
Reviewer Update
Hi there,

I'm not sure if any of you guys contacted me.

Please call me on ***

Thanks
Bradley
Supabets
Supabets's reply17 Apr 2022, 13:36
Official
HI Bradley 

Our agents have been trying to contact you and your phone is on voicemail. Kindly provide an alternative number that we can contact you on.

Regards
Supabets Gaming Group
BP
Bradley P's update17 Apr 2022, 13:42
Reviewer Update
Hi there,

The alternative number is ***.

Thanks
Bradley
Supabets
Supabets's reply17 Apr 2022, 13:51
Official
Hi Bradley 

An agent will contact you now.

Kind Regards
Supabets Gaming Group 
BP
Bradley P's update18 Apr 2022, 09:06
Reviewer Update
Complaint still not resolved.

I am still waiting for feedback on my complaint.

Supabets
Supabets's reply18 Apr 2022, 10:02
Official
  Hi Bradley Paulsen

 We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group 
Supabets
Supabets's reply18 Apr 2022, 10:11
Official
Good day Bradley P

A consultant has tried to contact you to assist. We have tried the number you have provided. Please advise when is an appropriate time to call you. 

Kind Regards 
Supabets Gaming Group. 


BP
Bradley P's update18 Apr 2022, 13:01
Reviewer Update
Hi

i havent received any call from anyone.

My alternative number is ***

Thanks
Supabets
Supabets's reply18 Apr 2022, 14:00
Official
 Hi Bradley Paulsen

 We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group