Forgot to use my username

Good day

No one from supabets has contacted me as promised regarding my deposit.

My account has still not been credited and I have not received any positive feedback in this regard.
Please note this was for a deposit I made since on Friday and which i believe is reflecting on your account.
i sent emails with proof of payment again this morning to *** and *** and i received the same response from Ayanda which was the same response i received yesterday from Shownett

Please see below response i received this morning:
Good day,
Thank you for your email!
Please note, the query has been escalated to the deposit department, please be patient for feedback.

Please feel free to contact us for further assistance.
Regards,Ayanda

I have not been assisted with my query since yesterday despite several emails and also trying to get help from the live chat. i have been asked to send proof of payment countless times and that is where it ends. no one is coming back to me and my account is not credited as we speak.


Username: ref02751

Email: ***

Good day.

I received a call from a support staff confirming my deposits and i made it clear that i made a deposit on Friday the 22/10/2021 for which i have not been credited yet. i made another payment of the same amount yesterday and i forwarded the proof of payment also.

My payment from on the 22/10/2021 has still not been credited to my account despite several emails with proof of payment sent.

As i am relatively new to the online betting platform , this has not been a good experience for me.

Kindly credit my account as i want to bet on games

Thank you

Good day

Thank you for getting back to me with the first positive feedback i have received. however i still have not be credited yet for the deposited i made since on the 22/10/2021 which i believed has reflected on your account.

Why do i have to go through to have my account credited with a deposit i made?

This is really getting me worry and as i am new to supabets i am beginning to have a weird feeling.

Can someone please put me through to a manager or atleast credit my account for a deposit i made since on the 22/10/2021

Good day.

This is rediculous and am beggining to suspect you are trying to take my money.

I have just been in contact with my bank and I have been informed my deposit for 22/10/2021 has since reflected on your and the one i made yesterday 25/102021 is still been processed.

Why will you not credit my money that is reflecting on your account that I made since on the 22/10/2021.

I spoke to a staff of your by the name Busisiwe and she told me my deposit for 22/10/2021 is reflecting and has been sent to Deposit department to credit.

Why do you put your customers through hell when they use your platform. I have not been assisted since yesterday for a deposited that is reflecting on your account.

Please credit my account with my deposit for 22/10/2021 as my bank has advised that it is in your account and also confirmed by your support staff by name Busisiwe.

Please credit my account or let me know if my money would be refunded.