false advertising

Good morning Boitumelo

We acknowledge receipt of your review which has been escalated to our Support team.

Please read the terms and conditions of the FIRST BET BONUS promotion here http://new.supabets.co.za/Pages/Promotion/Guest or read below.

PROMO TERMS AND CONDITIONS
This offer (hereinafter known as the “First Bet Bonus”) is only available to new customers who have not been customers of Supabets at any time in the past and is subject to certain terms and conditions, which are described below.
In the event that you do not wish to be given a First Bet Bonus, kindly notify us by way of e-mail, WhatsApp or our website prior to making your first bet.
The full deposit amount needs to be placed 5 times on Sports (no Supanumbers) bets with a minimum odd of over 1.1 in order to qualify for the First Bet Bonus.
No split bets are allowed for qualification of the bonus or rolling of the received bonus amount.
No odd/even or high/low Supanumbers bets allowed for qualification of bonus.
The First Bet Bonus remains non-withdrawable until the total amount has been wagered a minimum of 10 times at a minimum odd of 1.1. Example: You deposit R1000 and get R1000 bonus. You will have to play R1000 ten times before it can be withdrawn.
The First Bet Bonus applies as a one-time offer, if you delete your account and re-register, the special does not apply.
If you withdraw your initial deposit you will not qualify for the bonus. (Example: If you Deposit R1000 and you bet R1000 at 1.1 and you win R2100, you may withdraw R1100, if you withdraw the full amount or any amount over the net winnings (R1100) before you have completed the 10 x roll over requirement on your bonus wallet, you will forfeit your bonus.)
The First Bet Bonus only applies to the first deposit if multiple deposits are made on the same day, only first deposit is eligible for the bonus.
If you have an existing bonus balance your account will not be credited with a new bonus.
Supabets has the right to cancel or withdraw the First Bet Bonus or change any of its terms at any time and without cause or notice.
Supabets reserves the right not to allow certain account holders to take part in the First Bet Match Bonus without due cause or notice.
The First Bet Bonus is designed for recreational accounts only and will be attributed accordingly. Any accounts deemed to be non-recreational and an attempt to abuse the nature of the First Bet Bonus will be voided without hesitation. Supabets decision in this regard will be final.
In the event that you breach any term and/or condition of this, or any other offer offered by Supabets, and/or there is evidence of bets placed either by you or a group of customers that, thanks to the First Bet Bonus, any enhanced payment offer, free and risk free bets offer, or any other promotional offer, results to a guaranteed customer profit irrespective of the outcome, then Supabets reserves the right to reclaim the benefit offered and at its own discretion to either settle the bets at the correct odds, or to void free and risk free bets that were funded by the First Bet Bonus or offer.
Supabets reserves the right to reject all pay-outs and cancel all bets taken with any bonus, if it considers that any *****, breach of the terms or bonus abuse has been performed.
Only one bonus can be claimed per person, per family member, per household address, per email address or per IP address.
Abuse of this promotion may result in user being banned from our website.

We will be in contact with you shortly.

Kind regards

Supabets Gaming Group