JS
Jacob S
1 reviews | Active since Aug 2018
03 Jul 2023, 07:13
Disgusted to say the least
I made a deposit 5 days ago via Ozow and my account is still not credit, this deposit was meant to clear immediately yet 5 days later am still waiting. I've sent through the pop that you requested. What's your excuse this time?
Helpful (0)
Replies (5)0
Replies (5)
Supabets's replyOfficial
03 Jul 2023, 07:46 Hi Jacob Shabangu
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply03 Jul 2023, 07:46
Official
Hi Jacob Shabangu
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
JS
Jacob S's updateReviewer Update
04 Jul 2023, 07:51I got a call from one of your consultant and he promised to call me back within an hour however, I've been waiting for the call since yesterday at 10h00 and no one called me and this issue is still not resolved, what's your excuse now?
JS
Jacob S's update04 Jul 2023, 07:51
Reviewer Update
I got a call from one of your consultant and he promised to call me back within an hour however, I've been waiting for the call since yesterday at 10h00 and no one called me and this issue is still not resolved, what's your excuse now?
Supabets's replyOfficial
04 Jul 2023, 07:59 Hi Jacob Shabangu
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply04 Jul 2023, 07:59
Official
Hi Jacob Shabangu
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
JS
Jacob S's updateReviewer Update
05 Jul 2023, 07:48Please reverse the money back to my bank account and delete this account, I've emailed the POP which shows the payment reference and my bank statement clearly shows that the money was sent to supabets, so its impossible for money to disappear without a trace. Furthermore l used your platform to make this deposit. I've reached my patience now there's other betting companies that knows how to treat their customers better, l want my money back
JS
Jacob S's update05 Jul 2023, 07:48
Reviewer Update
Please reverse the money back to my bank account and delete this account, I've emailed the POP which shows the payment reference and my bank statement clearly shows that the money was sent to supabets, so its impossible for money to disappear without a trace. Furthermore l used your platform to make this deposit. I've reached my patience now there's other betting companies that knows how to treat their customers better, l want my money back
Supabets's replyOfficial
05 Jul 2023, 08:22Hi Jacob Shabangu
Please note that we have already escalated the matter to Ozow as the deposit is not reflecting on our side and therefore we are still waiting for feedback from Ozow.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Please note that we have already escalated the matter to Ozow as the deposit is not reflecting on our side and therefore we are still waiting for feedback from Ozow.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply05 Jul 2023, 08:22
Official
Hi Jacob Shabangu
Please note that we have already escalated the matter to Ozow as the deposit is not reflecting on our side and therefore we are still waiting for feedback from Ozow.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Please note that we have already escalated the matter to Ozow as the deposit is not reflecting on our side and therefore we are still waiting for feedback from Ozow.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.