NM
NOEL M

1 reviews | Active since Apr 2021

14 Oct 2021, 11:34

Disappointed , rigging of reels at another level

I'm writing this with such a huge disappointment from the expirience I received , it has been happening but I have not been putting it to heart I was just telling myself it happens . I'm one person who hates complaining but if it's becoming to much one is left with no choice . I loaded my account with 750 rands I logged in to my usual instant AGT games , Lord what happened there left me in shock . I could spin the whole 200 with not even receiving a rand . I could tell the system was being controlled in a way it just became obvious . Reels were rolling none stop , I could even press stop . Kindly note I'm not asking for a refund but dont take advantage of those that support your business on a daily basis. I mean I could tell I'm being ********** in open air Sadly that was the last cent I had in my pocket and knowing supabets will never let me down i took the risk little did i know I'm simply setting myself on fire. I have seen casinos that reap people off but they do it in a way that one doesnt notice not the way you did to me . This is wrong very wrong . We are giving you the support but instead you reaping us off. I dont think i will ever make a mistake of deposit big amounts with should i ever gain my strength of betting with you again.

0
Replies (8)
Supabets
Supabets's reply14 Oct 2021, 11:39
Official
 Hi Noel M

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group 
 
NM
NOEL M's update14 Oct 2021, 12:07
Reviewer Update
I doubt that very much . I believe this is being done purposely . You saw I loaded the first 550 rand and you kept taking wanting me to load more , you made it difficult for me to even try , to top it up after I loaded the 200 you took it all in less than an hour , spinning with 2rands from 200 how many spins are those and you tell me it's normal to spin 100 spins losing , let's be real now.
Supabets
Supabets's reply14 Oct 2021, 12:15
Official
Good day Noel

One of our contacts will be contacting you shortly.

Regards
Supabets Gaming Group
NM
NOEL M's update15 Oct 2021, 12:34
Reviewer Update
CAN SOMEONE LOOK INTO MY ACCOUNT PLS AS THIS IS GETTING OUT OF HAND.
Supabets
Supabets's reply15 Oct 2021, 12:42
Official
 Hi Noel M

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group 
 
NM
NOEL M's update23 Oct 2021, 00:36
Reviewer Update
No one even called me here nothing was done either🤷♂️
Supabets
Supabets's reply23 Oct 2021, 14:14
Official
Hi Noel M,

 We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards

Supabets Gaming Group 
 
Supabets
Supabets's reply23 Oct 2021, 14:25
Official
Hi There Noel M,

We are trying to contact you on the following number :  066 **** 58 However it goes straight you not answering  - Please confirm a alternative number or time in which we can contact and assist you accordingly. 

Regards,