Disappointed at supabets

Dissatisfied with how supabets handle complaints and clients. I won R51000 at supabets on the on the 12 of this month and ended up withdrawing R27000 to my bank account on the 15 of May.

When I got the funds on the 17 of May I had a problem with my bank coz they suspended my account, so i requested the bank to reverse the funds back to supebets and they did just that on the 24 of May.

When supabets receive the funds back they put the same funds for pending investigation which i don't understand why? When you call them they don't give answers and when you email withdrawal they don't reply. I have even emailed them the history of the funds. The bank even send the same reference they used to deposit the funds to me.