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LH
Lindiwe H

1 reviews | Active since Apr 2021

01 Jul 2021, 12:53

Disappointed

Its evening taking my energy to re say this , 2weeks back I did complain about the same problem and till today I'm still expirience it even after talking to consultants which I'm now feeling maybe our complaints are not being taken seriously. Reels are not stopping they keep rolling making it unbearable to spin , I'm now even scared to deposit cause it's like I'm just wasting money. I'm no longer enjoying my spinning . I dont want to win all the time but I need to enjoy what I'm doing even if I will lose along the line but it mustn't be made to look obvious. I'm one of your regulars and I hate complaining believe me but I'm feeling you not treating me right honestly. Dissatisfied

0
Replies (19)
Supabets
Supabets's reply01 Jul 2021, 12:59
Official
 Hi Lindiwe

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

Regards,
Supabets Gaming Group 
Supabets
Supabets's reply01 Jul 2021, 13:17
Official
 Hi Lindiwe

We have tried to contact you  however we cannot reach you, please provide an alternative number or advise on when we can call you.

Regards
Supabets Gaming Group 
LH
Lindiwe H's update01 Jul 2021, 18:12
Reviewer Update
No it's fine kindly assist me with how to permanently deactivate my account I'm trying I cant seem to find it on site. Will try other gambling sites. Thanks
Supabets
Supabets's reply01 Jul 2021, 18:33
Official
Hi Lindiwe Hlongwane

 An Agents will be in contact with you shortly and assist you.

Regards,
Supabets Gaming Group 
LH
Lindiwe H's update01 Jul 2021, 19:17
Reviewer Update
Thank you
Supabets
Supabets's reply01 Jul 2021, 19:25
Official
Hi Lindiwe

You welcome.

Regards,
Supabets Gaming Group 
LH
Lindiwe H's update01 Jul 2021, 22:41
Reviewer Update
Spoke to sbongile who really tried to help. I have recorded a vedio that I will send to you and the third party for observation cause truly and honestly you guys know what is happening and I dont but someone else will be honest
LH
Lindiwe H's update01 Jul 2021, 22:44
Reviewer Update
I will send the vedio via the new hellopeter watsup. Thank you
Supabets
Supabets's reply02 Jul 2021, 07:18
Official
Hi Lindiwe

Could you kindly email us the video on *** so that we can try to assist you further.

Regards
Supabets Gaming Group
LH
Lindiwe H's update02 Jul 2021, 18:15
Reviewer Update
Please send me the email address I can use to send
Supabets
Supabets's reply02 Jul 2021, 18:39
Official
Hi Lindiwe,

You can simply email to *** 

Regards,
Supabets Gaming Group. 
LH
Lindiwe H's update02 Jul 2021, 18:58
Reviewer Update
The email address is being hidden so I cant view it.
LH
Lindiwe H's update02 Jul 2021, 19:49
Reviewer Update
I have sent it through
LH
Lindiwe H's update02 Jul 2021, 19:58
Reviewer Update

  • Today






  • ***
  • 1 message
  • No attachment

  • Re: Attached vedio
  • Good Evening Thank you for the email, How may I assist you? Please feel free to contact us for further assistance. Regards Shownett Your reference number is #344864. Please retain this




















































Supabets
Supabets's reply04 Jul 2021, 08:40
Official
 Hi Lindiwe

We have received your email and it has been escalated to the relevant department for further investigation.

Regards
Supabets Gaming Group
LH
Lindiwe H's update04 Jul 2021, 18:30
Reviewer Update
It's fine to be honest I do feel I'm never going to win this even after complaining I kept giving it a try for the past 3days but believe me it was even worse like I'm being punished for complaining. I really preferred supabets other than any betting site but its seems it's getting worse by day. I hope you get to have consience and do right by your unhappy clients . I would never complain had I not had a terrible expirience.
Supabets
Supabets's reply05 Jul 2021, 13:13
Official
Hi Lindiwe

We have done a full investigation on your account and there were no errors on the games you placed.

Regards
Supabets Gaming Group
LH
Lindiwe H's update05 Jul 2021, 17:37
Reviewer Update
So I suppose it's normal for it to keep rolling like that.
Supabets
Supabets's reply08 Jul 2021, 07:02
Official
Hi Lindiwe

All our games are certified with the gambling board to ensure safety and fairness for our customers.

Regards
Suapbets Gaming Group