Deposit ****** by Supabets

I made 2 deposits today, one at 12 and the other at about 3. My money does not reflect on my Supabets account and because of this i have not been able to make my bets today. I sent them many proof of payments as requested by them...I am really not happy and i have not been able to bet...I am being told the same story that my quiry have been escalated, since 12 midday they have been telling the same thing