JS
Jacob S

1 reviews | Active since Aug 2018

29 Dec 2022, 08:55

Deposit still not reflecting after 6 days

I made a deposit online via Ozow on the 24th of December and my money is still not reflecting, every day l call to inquire am being told a different story. You provided this payment platform for our deposit to reflect immediately but l have to wait for 6days and still counting, this is pathetic

0
Replies (3)
Supabets
Supabets's reply29 Dec 2022, 09:35
Official
 HI Jacob Shabangu 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards, 

Supabets Gaming Group. 
 
JS
Jacob S's update29 Dec 2022, 09:47
Reviewer Update
I got a call from your agent and its the same story over and over, l provided you with a proof of payment which has a deposit reference what's so difficult to trace and credit my account for 6 days, credit my account or just reverse my money and delete my account this is extremely bad customer service
Supabets
Supabets's reply29 Dec 2022, 13:31
Official
HI Jacob Shabangu 

Your account was credited and you used the funds to place bets. Kindly feel free to contact us for further assistance.

Kind Regards
Supabets Gaming Group