JS
Jacob S

1 reviews | Active since Aug 2018

23 Feb 2024, 11:12

Deposit

I've been querying a cash deposit l made via ATM, l understand l used a wrong reference however it cannot be that your investigation can take more than 2 days to trace a transaction that reflected immediately on your bank account, l've explained in detailed what happened, I've given you the incorrect reference number used, method, time frame. Why is money not credited? Please refund my money if you can't credit it to my account

0
Replies (3)
Supabets
Supabets's reply23 Feb 2024, 13:56
Official
 Hi Jacob Shabangu 

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group. 
JS
Jacob S's update23 Feb 2024, 19:21
Reviewer Update
I was promised to get this resolved by end of business today, am gatvol now I need my money and if you can't credit my account refund me
Supabets
Supabets's reply23 Feb 2024, 20:19
Official
  Hi Jacob Shabangu,

We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,

Supabets Gaming Group.