ML
Mthobeli L
1 reviews | Active since Sept 2020
14 Sept 2020, 16:06
Deposit
On the 23rd of August 2020 I made a deposit or R100 via their peach instant payment and it did not reflect on my account. As I wanted to place a bet, I then made a second deposit which via the same method and it reflected immediately. Since the first deposit was not credited, I have been asking them to credit or refund me but I have been sent from pillar to post. Every agent I communicated with have asked for the proof of payment of which I provided but nothing has been resolved. I think they want me to give up on it for just forget about this but I am not willing. I can only imagine how many people have gone through this and their deposits just been forfeited. Guys be aware of this Supabets.
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Replies (5)
Supabets's replyOfficial
14 Sept 2020, 17:00Good afternoon Mthobeli Langa
We acknowledge receipt of your review and one of our agents will be in contact with you in due course.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review and one of our agents will be in contact with you in due course.
Kind regards
Supabets Gaming Group
Supabets's reply14 Sept 2020, 17:00
Official
Good afternoon Mthobeli Langa
We acknowledge receipt of your review and one of our agents will be in contact with you in due course.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review and one of our agents will be in contact with you in due course.
Kind regards
Supabets Gaming Group
ML
Mthobeli L's updateReviewer Update
15 Sept 2020, 14:07Hey Guys I am warning you about Supabets.
- So yesterday I received a call from this guy from Supabets. He tells me that his supervisor asked him to call me so we can sort out this issue.
- He asked me all sorts of questions and I gave him the same answers I have been giving his colleagues. He then says he can see where the problem is and he will rectify it. Apparently they used a wrong reference number hence my deposit couldn't be allocated (credited) to my account.
- After putting me on hold he then came back and told me that my account is credited with R100 and I need to check it at that time but I said I will check it later.
- Later last night when I went into my account it was R0 balance. I then went into my transactions list and noticed that R100 was credited then R100 was debited.
- Reason for debit is: corr wrongfully credited.image.png 268.46 KB Remove image.png 268.46 KB
ML
Mthobeli L's update15 Sept 2020, 14:07
Reviewer Update
Hey Guys I am warning you about Supabets.
- So yesterday I received a call from this guy from Supabets. He tells me that his supervisor asked him to call me so we can sort out this issue.
- He asked me all sorts of questions and I gave him the same answers I have been giving his colleagues. He then says he can see where the problem is and he will rectify it. Apparently they used a wrong reference number hence my deposit couldn't be allocated (credited) to my account.
- After putting me on hold he then came back and told me that my account is credited with R100 and I need to check it at that time but I said I will check it later.
- Later last night when I went into my account it was R0 balance. I then went into my transactions list and noticed that R100 was credited then R100 was debited.
- Reason for debit is: corr wrongfully credited.image.png 268.46 KB Remove image.png 268.46 KB
ML
Mthobeli L's updateReviewer Update
15 Sept 2020, 14:12So I am back to square one regarding my problem with Supabets.
All I am asking them to do it's either they credit my account or refund me because this is my money not my winning.
All I am asking them to do it's either they credit my account or refund me because this is my money not my winning.
ML
Mthobeli L's update15 Sept 2020, 14:12
Reviewer Update
So I am back to square one regarding my problem with Supabets.
All I am asking them to do it's either they credit my account or refund me because this is my money not my winning.
All I am asking them to do it's either they credit my account or refund me because this is my money not my winning.
Supabets's replyOfficial
15 Sept 2020, 18:03Good afternoon Mthobeli Langa
We acknowledge receipt of your review and one of our agents will be in contact with you in due course.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review and one of our agents will be in contact with you in due course.
Kind regards
Supabets Gaming Group
Supabets's reply15 Sept 2020, 18:03
Official
Good afternoon Mthobeli Langa
We acknowledge receipt of your review and one of our agents will be in contact with you in due course.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review and one of our agents will be in contact with you in due course.
Kind regards
Supabets Gaming Group
Supabets's replyOfficial
15 Sept 2020, 18:04Good afternoon Mthobeli Langa
We acknowledge receipt of your review and one of our agents will be in contact with you in due course.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review and one of our agents will be in contact with you in due course.
Kind regards
Supabets Gaming Group
Supabets's reply15 Sept 2020, 18:04
Official
Good afternoon Mthobeli Langa
We acknowledge receipt of your review and one of our agents will be in contact with you in due course.
Kind regards
Supabets Gaming Group
We acknowledge receipt of your review and one of our agents will be in contact with you in due course.
Kind regards
Supabets Gaming Group