JR
Johan R
1 reviews | Active since Aug 2020
31 Mar 2023, 20:55
Deposit
Again for account Johanjdj i have asked for assistance in my deposit not reflecting in my supabets account, i phone and they will send to telavent department?? Still no feedback again and again same problem and the sevice is bad!!!!!
Helpful (0)
Replies (14)0
Replies (14)
Supabets's replyOfficial
31 Mar 2023, 21:22Hi Johan R,
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply31 Mar 2023, 21:22
Official
Hi Johan R,
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's replyOfficial
31 Mar 2023, 21:27Hi there Johan R,
We are trying to contact you on the following number : 071 **** 278 However it goes straight to voicemail - Please confirm a alternative number or time in which we can contact and assist you accordingly.
Kind regards,
Supabets Gaming Group.
We are trying to contact you on the following number : 071 **** 278 However it goes straight to voicemail - Please confirm a alternative number or time in which we can contact and assist you accordingly.
Kind regards,
Supabets Gaming Group.
Supabets's reply31 Mar 2023, 21:27
Official
Hi there Johan R,
We are trying to contact you on the following number : 071 **** 278 However it goes straight to voicemail - Please confirm a alternative number or time in which we can contact and assist you accordingly.
Kind regards,
Supabets Gaming Group.
We are trying to contact you on the following number : 071 **** 278 However it goes straight to voicemail - Please confirm a alternative number or time in which we can contact and assist you accordingly.
Kind regards,
Supabets Gaming Group.
JR
Johan R's updateReviewer Update
01 Apr 2023, 07:54No one phoned me and i still did not recieved any assistance, like always support from Supabets is les than poor!!!!!!
JR
Johan R's update01 Apr 2023, 07:54
Reviewer Update
No one phoned me and i still did not recieved any assistance, like always support from Supabets is les than poor!!!!!!
JR
Johan R's updateReviewer Update
01 Apr 2023, 08:03Same story every time escalated to deposit department!!!!!!
JR
Johan R's update01 Apr 2023, 08:03
Reviewer Update
Same story every time escalated to deposit department!!!!!!
Supabets's replyOfficial
01 Apr 2023, 08:29 Hi Johan V
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply01 Apr 2023, 08:29
Official
Hi Johan V
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's replyOfficial
01 Apr 2023, 08:48Hi Johan V
We have tried to contact you on the number *** but we are unable to get through to you. Please provide an alternate contact number or advise when will be a suitable time to call you.
We have tried to contact you on the number *** but we are unable to get through to you. Please provide an alternate contact number or advise when will be a suitable time to call you.
Supabets's reply01 Apr 2023, 08:48
Official
Hi Johan V
We have tried to contact you on the number *** but we are unable to get through to you. Please provide an alternate contact number or advise when will be a suitable time to call you.
We have tried to contact you on the number *** but we are unable to get through to you. Please provide an alternate contact number or advise when will be a suitable time to call you.
JR
Johan R's updateReviewer Update
01 Apr 2023, 09:17There is nothing wrong with my number!! No one tried to phone me from Supabets!!!!!
JR
Johan R's update01 Apr 2023, 09:17
Reviewer Update
There is nothing wrong with my number!! No one tried to phone me from Supabets!!!!!
Supabets's replyOfficial
01 Apr 2023, 09:32Hi Johan V
When we dial your number it says its not in service. We will try again to contact you. Please note we have also emailed you to get the details concerning your query.
When we dial your number it says its not in service. We will try again to contact you. Please note we have also emailed you to get the details concerning your query.
Supabets's reply01 Apr 2023, 09:32
Official
Hi Johan V
When we dial your number it says its not in service. We will try again to contact you. Please note we have also emailed you to get the details concerning your query.
When we dial your number it says its not in service. We will try again to contact you. Please note we have also emailed you to get the details concerning your query.
Supabets's replyOfficial
01 Apr 2023, 09:34Hi Johan
We have tried your number numerous times and it says its not in service.
We have tried your number numerous times and it says its not in service.
Supabets's reply01 Apr 2023, 09:34
Official
Hi Johan
We have tried your number numerous times and it says its not in service.
We have tried your number numerous times and it says its not in service.
JR
Johan R's updateReviewer Update
01 Apr 2023, 09:38Good day, i have deposit 3 amounts to my Supabets account! R 750 x 2 and R 850, only one of the R 750 amounts was transfered vie Ozow eft from my absa account, so the other R 750 and R 850 was not transfered?? Supabets account - Johanjdj see attached! I have send this with proof of payment to the watssup number they did recieve, and only say it is escalated to the Deposit Department and nothing is happening, way must we as clients struggel so much just to get assistance?????????????????🤬🤬🤬🤬🤬🤬
JR
Johan R's update01 Apr 2023, 09:38
Reviewer Update
Good day, i have deposit 3 amounts to my Supabets account! R 750 x 2 and R 850, only one of the R 750 amounts was transfered vie Ozow eft from my absa account, so the other R 750 and R 850 was not transfered?? Supabets account - Johanjdj see attached! I have send this with proof of payment to the watssup number they did recieve, and only say it is escalated to the Deposit Department and nothing is happening, way must we as clients struggel so much just to get assistance?????????????????🤬🤬🤬🤬🤬🤬
Supabets's replyOfficial
01 Apr 2023, 09:46Hi Johan
We apologize for the inconvenience this has caused and will resolve this issues speedily .
We apologize for the inconvenience this has caused and will resolve this issues speedily .
Supabets's reply01 Apr 2023, 09:46
Official
Hi Johan
We apologize for the inconvenience this has caused and will resolve this issues speedily .
We apologize for the inconvenience this has caused and will resolve this issues speedily .
Supabets's replyOfficial
01 Apr 2023, 09:53Hi Johan
Please note that your query has been resolved and the funds now reflect in your account. Once again we do apologize for the inconvenience.
Please note that your query has been resolved and the funds now reflect in your account. Once again we do apologize for the inconvenience.
Supabets's reply01 Apr 2023, 09:53
Official
Hi Johan
Please note that your query has been resolved and the funds now reflect in your account. Once again we do apologize for the inconvenience.
Please note that your query has been resolved and the funds now reflect in your account. Once again we do apologize for the inconvenience.
JR
Johan R's updateReviewer Update
01 Apr 2023, 10:02This is not the first time way must we as clients phone, watsupp and post on hallopeter and still struggel before getting assistance, previously i struggeld just as much to get response! And as i read the other complaints against supabets by other users i cant believe that nothing cant be done to improve service delivery! So who at Supabets is not doing their job??????????
JR
Johan R's update01 Apr 2023, 10:02
Reviewer Update
This is not the first time way must we as clients phone, watsupp and post on hallopeter and still struggel before getting assistance, previously i struggeld just as much to get response! And as i read the other complaints against supabets by other users i cant believe that nothing cant be done to improve service delivery! So who at Supabets is not doing their job??????????
Supabets's replyOfficial
01 Apr 2023, 12:42Hi Johan V
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
Supabets's reply01 Apr 2023, 12:42
Official
Hi Johan V
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group.