DN
Derrick N
1 reviews | Active since Dec 2019
29 Nov 2025, 16:57
Denied a Withdrawal
Here is a ***** of a company... I deposited my money today 29.11.2025 and when I want to withdraw (Not my first withdrawal) ... I am required to FICA verify my account of which I have done so a long time ago (Hence I could withdraw) I reach out to their chat services, no help... Some Menzi guy on their WhatsApp platform keeps blueticking me without any response to my questions.
This is ***** and I want assistance on how I can Sue and report this ***** to the National Gambling Board
Helpful (0)
Replies (3)0
Replies (3)
Supabets's replyOfficial
29 Nov 2025, 17:29Hi Derrick Ngutshana
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
Best regards,
Supabets's reply29 Nov 2025, 17:29
Official
Hi Derrick Ngutshana
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our experienced agents will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
Best regards,
DN
Derrick N's updateReviewer Update
29 Nov 2025, 19:58I have been waiting for them to call me almost 5 hours ago... What will be different now... This FICA change was your call not mine... So I will not suffer for your mishaps.... Never
DN
Derrick N's update29 Nov 2025, 19:58
Reviewer Update
I have been waiting for them to call me almost 5 hours ago... What will be different now... This FICA change was your call not mine... So I will not suffer for your mishaps.... Never
Supabets's replyOfficial
29 Nov 2025, 20:28 Hi Derrick Ngutshana
We understand your frustration and therefore one of our FICA agents will be in contact with you shortly through email .
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We understand your frustration and therefore one of our FICA agents will be in contact with you shortly through email .
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
Best regards,
Supabets's reply29 Nov 2025, 20:28
Official
Hi Derrick Ngutshana
We understand your frustration and therefore one of our FICA agents will be in contact with you shortly through email .
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
We understand your frustration and therefore one of our FICA agents will be in contact with you shortly through email .
We apologize for any inconvenience this might have caused.
Kind regards,
Supabets Gaming Group
Best regards,